These Terms of Use constitute an electronic contract under the Indian Information Technology Act, 2000 and applicable rules. No physical or digital signature is required.
Published under Rule 3(1) of the Indian Information Technology (Intermediaries Guidelines) Rules, 2011, these terms govern your use of Gigo Delivery Services Pvt. Ltd. website, mobile application, and services.
By accessing or using our platform, you agree to these terms. If you do not agree, please discontinue use immediately. Continued use indicates compliance with Sections 43A and 72A of the IT Act, 2000.
You must be 18 years of age or older to use Gigo Delivery Services Pvt. Ltd.. Users under 18 may only use the services with parental or guardian supervision. Gigo Delivery Services Pvt. Ltd. reserves the right to deny service if eligibility requirements are not met.
Gigo Delivery Services Pvt. Ltd. is an online logistics platform facilitating delivery, pickup, and related services. We do not own, sell, or control the items being delivered. Gigo Delivery Services Pvt. Ltd. acts solely as a facilitator.
You must not use our services to:
Gigo Delivery Services Pvt. Ltd. is not responsible for third-party websites or content linked through the platform. We may disable or remove such links at any time.
Offers and promotions are at Gigo Delivery Services Pvt. Ltd.’s sole discretion and may be modified or withdrawn at any time without notice.
By using our services, you consent to receive communications from Gigo Delivery Services Pvt. Ltd. via email, SMS, and app notifications regarding your account, services, and promotions.
You may not use Gigo Delivery Services Pvt. Ltd.’s trademarks, logos, or service marks without prior written permission.
Services are provided on an "as-is" and "as-available" basis without warranties of any kind regarding performance, availability, or accuracy.
You agree to indemnify and hold harmless Gigo Delivery Services Pvt. Ltd. and its affiliates from any claims, damages, or losses arising from your use of the services or violation of these terms.
Gigo Delivery Services Pvt. Ltd. is not liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the services.
We may revise these terms at any time. Continued use of our services indicates your acceptance of the revised terms.
If any provision of these terms is found unenforceable, it will be severed, and the remaining provisions will remain in effect.
You may not assign or transfer your rights or obligations under these terms without Gigo Delivery Services Pvt. Ltd.’s written consent.
These terms are governed by Indian law. Any disputes shall be resolved exclusively in the courts located in Bangalore, Karnataka, India.
In accordance with the Indian Information Technology Act, 2000, the contact details of the Grievance Officer are:
Gigo Delivery Services Pvt. Ltd. confirms that no preferential treatment is given to any logistics partner on the ONDC platform. Partner selection and pricing are neutral and compliant with ONDC protocols.